How do I apply for an apartment at {{ community.name }}
Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
Does your community require renters insurance?
No, renters' insurance is not required.
How much is the security deposit?
• $250 non-refundable deposit waiver fee or one month’s rent refundable deposit with full approval
• Conditional approval: $250 waiver fee and one month’s rent non-refundable conditional fee
What is the application process and how long does it take?
• Complete online application and pay application and administrative fees
• Provide all required income documentation
• Processing time: 24–72 hours
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
What amenities are available at {{ community.name }}?
{{ community.name }} offers a variety of amenities, such as: State-of-the-Art Fitness Center, Shimmering Saltwater Swimming Pool, Dog Park, Full Size Washer and Dryer included in Unit, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Are the apartments furnished, unfurnished, or both?
All apartments are unfurnished.
Do you offer in-unit laundry, on-site laundry, or both?
All apartments include Full Size Washer and Dryer included in Unit.
How are packages delivered at your property?
• USPS packages are delivered to parcel lockers when possible
• Other deliveries are left at residents’ front doors
What floor plans are offered at {{ community.name }}?
We offer one, two, and three-bedroom apartment homes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a class="faq-link" href="/community_tour/">Community Tour</a> pages.
Where is {{ community.name }} located?
We’re located at <a href="https://www.google.com/maps/search/?api=1&query=264+British+Woods+Drive%2C+Nashville%2C+TN+37217" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of {{ community.city }}. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
Is there access to public transportation?
Yes—our location offers convenient access to nearby public transportation or major roadways.
What schools is your property zoned for?
• Una Elementary School
• Apollo Middle School
• Antioch High School
What shopping centers and/or grocery stores are nearby?
Residents enjoy convenient access to Walmart, Sam’s Club, Target, Kroger, ALDI, and Publix.
What restaurants are close to your property?
Nearby dining options include Ruby Tuesday, Ethio Coffee House, Zaxby’s, EZ Eat Thai Sushi, H&T’s Home Cooking, Jersey Mike’s Subs, Papa John’s Pizza, and El Toro Loco Mexican Restaurant.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
How do I contact the Courtesy Officer?
We have an on-site Courtesy Officer that can be contacted by calling the office number and selecting the Courtesy Officer prompt, leaving a detailed message so he can contact you back shortly.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
When is rent due each month?
Rent is due on the 1st of each month and considered late after the 5th.
What happens if a resident needs to break their lease early?
• All residents on the lease must provide a 60-day written notice
• A termination fee applies, and any move-in specials must be repaid if the lease is still within the initial term
• If the notice is not received by the deadline, the lease automatically renews month-to-month at the corresponding rate
• Days past the deadline are prorated at the month-to-month rate
Which utility company provides service for your property?
Electric: NES (Nashville Electric Service)
Which internet or cable companies serve your property?
Internet/Cable: Xfinity and AT&T Fiber
What should new residents expect on move-in day?
• Residents must provide proof of electric service (NES)
• All lease paperwork must be signed and move-in balance paid (per Welcome Letter)
• Keys, gate card, parking stickers, and pool passes are issued at the leasing office once requirements are complete
What is your move-out process?
• Submit a written 60-day notice signed by all residents on the lease
• Return all keys, gate cards, parking stickers, and pool passes to the office
• Walkthroughs with staff may be scheduled Monday–Friday during business hours
• If damage is found, additional time may be needed to determine repair costs before issuing a final move-out statement
Community Notes & Policies
1. Lost gate cards, parking stickers, and pool passes incur replacement fees.
2. All occupants must be listed on the lease, complete an application, and pass a background check.
3. Only one parking space is assigned per leaseholder.
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="/contact_us/" class="faq-link">contact page</a>, or stop by our leasing office during business hours:
Mon-Tue: 8:30 AM-5:30 PM
Wed: 9:00 AM-5:30 PM
Thu-Fri: 8:30 AM-5:30 PM
Sat: 10:00 AM-4:00 PM
Sun: Closed
Do you offer virtual tours?
Yes, virtual tours are available.
Do you offer self-guided tours?
No, self-guided tours are not available.
